Tag Archive: Lab Equipment Service

Who are Labcare Service, and what’s so special about them?

Other:

Labcare Service commenced trading in October 2010 and were
previously the service division of an established laboratory instrument
manufacturer/supplier that went into administration. Now trading as a an
independent third party service provider in the Life Science and Biotech sector
our USP is providing excellence in service provision to a sector recognised as
in a long term growth cycle, Labcare Service has a team of highly skilled
engineers with a cumulative total of 40 years’ experience in the sector.

When a customers’ Instrument fails in the Life Science
sector the quality of service is critical to the success of the often life
changing work that they are engaged in researching,  Labcare Service recognise that and provide a
customer focussed strategy designed to minimise the downtime and inconvenience
by responding quickly and ,in many cases within 8 working hours of receiving a
breakdown one of our team will be at the customers site, in addition we strive,
wherever possible fix the instrument on a ‘first time fix’ basis.

We have an extensive stock of loan instruments that we
utilise when the technical issues is a little more challenging.

Also In the current economic climate where all sectors are
and the Life Science is no different in that respect, Labcare Service are
targeting customers where older instruments are often equal to the task of
newer variants, we strive to beat obsolescence wherever possible by using the
skills of our engineer to repair so our customers choose the moment when to
replace instruments.

Who are Labcare Service, and what’s so special about them?